process & setup fees

MOKO provides one on one consultation where we discuss the goals of your project. We review your image and will discuss with you how the look and feel will be. To proceed:

1 - Downpayment of 50%. For orders under $500 full payment is due upfront.

2 - We receive and review your artwork: The etching detail is precise as a hairline, however materials respond slightly different when lasered. If your artwork needs modification we present options for you at that time (see "setup fees" below) .

2 - We etch your product/device: Turnaround time depends on the quantity of your order. Turnaround time is minimum 2 weeks. For rush orders (+$100)

3 - We deliver device to you: prepare to be amazed.

setup fees

$25 setup fee applies to ALL orders. We also need you to provide vector images (EPS or AI or Corel Draw). If you provide a JPEG and slight modifications are necessary, then the fee will be a flat $25.00. If a full design is necessary, the pricing is an hourly rate, at $55.00/hour

frequently asked questions

Q: Will engraving my Apple product void my warranty?

A:No, engraving is considered cosmetic rather than a modification that would change the behavior or performance of your laptop. Contact your local Apple service company for their policy. Visit the official warranty page for more information: http://www.apple.com/legal/warranty/hardware.html.

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Q:How does the laser work?

A:On anodized aluminum (like the Nano, Powerbook, Macbook Pro, Iphone, and Ipod Mini) the laser removes the anodized coating to reveal the raw aluminum. On stainless steel (most iPods other than minis), the laser fuses a special treatment to produce a sharp black contrast to the polished stainless steel. On plastics (most laptops and mobile phones) the top layer is removed to reveal the layer below, which is usually a lighter color.

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Q: What style of artwork works best?

A: On aluminum and most plastics, the artworks tends to appear lighter than the background, but shifts to a darker tone depending on the angle at which it’s viewed. We recommend high contrast style art (vector, woodcut, pen drawing, etc). On stainless steel, the image is always darker than the background. With this process, complex high contrast images can be engraved with good results.

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Q: How long does the process take?

A: ETA is minimum two weeks depending on scope of project.

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Q: Where are you located?

A: We are located in Downtown Vancouver. We are currently by appointment only, contact us to set up an appointment.

check out our blog - mokobranding.wordpress.com